Preliminary Information Form

Seller Information

[Company Title], [Full Address], [Phone], [Email], [Tax Office and Tax Number], [Mersis Number].

Product Information

The basic attributes of the product you wish to purchase are listed on the product page and in the order summary. Color differences may occur in product images due to screen settings.

Price and Payment

The sales price of the product including taxes, any shipping fee, and the total amount to be paid are shown in the order summary. Payment is made through one of the methods offered on the site. Your credit card information is entered on the payment provider's page; it is not visible to or stored by the seller.

Prices of products containing precious metals may change during the day based on current metal prices. The valid price is the price at the time you confirm your order.

Delivery

The product is shipped to the address you provided in the order via the contracted courier company. The delivery period is no more than thirty days from order confirmation.

Right of Withdrawal

You have the right to withdraw from the contract without providing any justification within fourteen days from the date of receiving the product. You can submit your withdrawal notice to [Email] or [Phone].

The right of withdrawal cannot be exercised for products specially manufactured or personalized, and for products whose price is subject to market fluctuations.

Complaints and Appeals

You may submit your complaints to us primarily through the contact information above. If a resolution cannot be reached, you may apply to the consumer arbitration committee or the consumer court within the applicable monetary limits.